Full Services & Repair
Our Repair Facility
At the heart of what we do is our fully equipped repair shop — the only one of its kind in Hawaii dedicated to wastewater and water system equipment. Our team handles scheduled maintenance as well as emergency repairs, restoring performance and minimizing downtime for systems of all sizes.
Complete troubleshooting and repair services for pumps, controls, and critical system components.
A fully equipped shop with multiple workstations, specialty industry tools, and indoor/outdoor service areas to handle repairs of all sizes efficiently.
Outdoor wash-down space with work benches, sand blasting, and pressure washing allows thorough cleaning, inspection, and refurbishment of critical components by factory-certified technicians.
Rapid-response repair support when urgent issues threaten system performance or compliance.
Field Service
Our manufacturer-trained field team provides responsive on-site support throughout installation, commissioning, troubleshooting, and repairs. We back our products and solutions with expert technical service — from initial startup to ongoing performance support.
Hands-on assistance with equipment setup and startup to ensure systems are installed, configured, and operating as designed.
Technical diagnostics and repair services performed directly at your facility to minimize downtime and restore performance quickly.
Round-the-clock emergency response and remote technical support when immediate attention is required.
Operational testing and system monitoring to verify performance, identify issues, and support long-term reliability.
Highly trained technicians with hands-on experience across municipal and industrial water systems.
Preventative Maintenance
To help protect your investments and ensure reliable system operation, HES offers preventative maintenance services tailored to your equipment and operating environment. Regular check-ups catch issues early and keep systems running efficiently, saving time and cost over the long run.
Planned inspections and performance reviews to identify wear, inefficiencies, and potential issues before they lead to failure.
Regular testing of pumps, valves, controls, and instrumentation to confirm proper operation and maintain reliability.
Ongoing monitoring of system performance to improve efficiency, reduce energy consumption, and control operating costs.
Maintenance plans tailored to your equipment, usage patterns, and operational requirements.
Replacement Parts
Keeping critical spares on hand — and helping you get what you need quickly — is essential to uptime. HES supplies a broad range of replacement parts for the systems and products we support, backed by inventory expertise and sourcing capabilities.
Factory-authorized parts for pumps, valves, controls, and instrumentation to ensure proper fit, performance, and reliability.
Assistance with identifying critical spares, managing inventory, and coordinating parts ordering to reduce downtime risk.
Efficient sourcing and logistics support to get the right parts where they’re needed, when they’re needed.
Expert guidance to ensure correct part selection and specifications for both replacements and system upgrades.